.by Anura Guruge
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#11. Frigging PIP has disappeared from the ‘info’ bar. So NO PIP again. Did I tell you that I really, really, really despise DirecTV?
#12. I get my first bill, in my e-mail, 6 hours AFTER they charge my credit-card. So they first charge my credit card, then send me a bill. Nice.
#13. Other than the Super Bowl we don’t watch ‘Football’ (just don’t have the time). I have now tried 3 times, by phone, to cancel my ‘NHL Sunday Ticket‘ BUT they won’t let me!
#14. Though I have told them TWICE that I don’t want it, my bill (#11) informs me that they will be charging me $7.99 for a protection plan next month!
#15. The installer who was a nice enough guy (#10), and said that he had worked for DirecTV for 14 years, set my bedroom ‘Genie Mini‘ just for 480p, though the TV is 720p, and when I asked him said that it would automatically adjust. It didn’t BECAUSE he did not have the settings at ‘Native’ or have the 720p box ticked! Pretty poor.
I have just filed a Better Business Bureau (BBB) complaint, at the L. A. Office, for the HR 34 rather than HR 44 scam.