.by Anura Guruge
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Call up ACS.
You get the usual ‘voice response system’ prompts.
Says, near the top, as it should,
PRESS ‘0’ if an emergency.
Well PRESS ‘0’.
The system prattles on, oblivious.
You get my drift. Basically you have to wait for the WHOLE damn spiel, which takes well over a minute.
IF you were calling about an EMERGENCY the emergency would be long gone BEFORE you were able to ENTER the damn ‘0’.
NOW WAIT FOR IT.
It, as is invariably the case with ACS, of course, gets better.
YOU GET voice-mail!
So, you call up about an EMERGENCY … they keep you hanging … then they give you voice-mail.
Way to go ACS.
What did I do. The only thing I could do.
I reported it to the police.
They happened to be at the house.
So that was handy.
They were intrigued.
They understood my problem.
They were going to look at it.
They were HAPPY that I reported it to them!