.by Anura Guruge
This e-mail tells its own story …
I had to contact them, phone, chat, e-mail & TROUBLE TICKET
before I got this response — finally sending me the license file.
They had charged my Credit Card full 5 days earlier. They sent me an e-mail saying auto-renew complete.
They lied. All it meant was that they were charging my Credit Card.
I get 4 paid Avast Internet Security license — a 3 pack and a single.
It is the ‘single’ that has auto-renew — because I got no option. The ‘single’ license is on my 13-year old daughter’s PC.
So I don’t see the status of that PC often. When it said auto-renewed I assumed all was OK.
Not so. Avast was disabled — 5 days after they charged my Credit Card.
I then spent 40 minutes, calling, online chat, filling in trouble ticket.
Avast is becoming downright scammy.