Ask for ‘Craig’
When we bought this house in Alton (N.H.), new, 8 years ago, it already had a fairly decent security system in place, wired in. Given that I have had security systems in nearly all the houses I have owned I was no stranger to them. The system that was in place had been well conceived. It had been installed by a local Alton firm, ‘Northeast Security Agency’. The system, however, was not activated and none of the folks involved in the sales had any idea as to how it worked. They gave me a business card for ‘Northeast Security Agency‘ and told me to ask for ‘Craig’. That is how I got to know, to my advantage, Craig Stevenson, the CEO, owner and founder.
Craig came over a few days after I called him and showed me the ropes. I was impressed. Over the years, with Craig’s advice and help, I tweaked the system a bit — added some sensors, upgraded others. Anytime I had an issue I knew that Craig would be there to take care of it and do so graciously and competently — without fuss. I get, multiple media, frequent offers from the likes of ADT. I would never dream of switching from Northeast Security. I very much doubt whether the CEO of ADT will come and fix any problems I encounter.
Recently I upgraded the system a tad. Craig gave me a very fair price. I was pleased and impressed. And that to me has always been the beauty of dealing with Craig and Northeast Security. A fair, honest price — upfront — and no nickel and diming after that. That is basically what prompted me to write this post. In reality Northeast does not need any publicity from me. They deal with some VERY BIG fish — shopping malls, colleges, schools, businesses … They even provide security guards. That why it is kind of neat that they also do, very well and diligently, home security systems. They know their stuff.
So if you are in the ‘Northeast’ and you need a security solution you do yourself a favor by first calling ‘Northeast’ and asking for Craig. Yes, the voice-mail will give you a ‘Craig’ option.