I happened, quite by chance, to come across a slew of stories about the MetroCast sell-off, similar to that above, when I did a search on Google News for a Metrocast outage last night.
I was kind of taken aback. Though I do follow the financial markets quite extensively I had NOT heard of this deal. I quickly worked out that this deal was just for the Connecticut area. So I called up MetroCast to find out what the deal is.
MetroCast New Hampshire has NOT BEEN sold as yet! But this is not good news. The more bits of MetroCast that get sold off, MetroCast as a cable provider loses clout … because they are not as big. I don’t use MetroCast cable or a bundle. I am not totally stupid, just partially. I just use MetroCast for their quite impressive 75Mbps Internet service. I get DISH (through TDS) at more than 1/2 the price than what it would cost me with MetroCast.
As I pointed out v. early this morning I noticed the TDS outage just after 10 pm when I went to watch my daily dose of cricket via my Roku 3. I had hoped it would be a short outage. I was wrong. At 11 pm I had to start my ‘3rd shift’ of working — though my latest book was all done. I have 75Mbps MetroCast for my work. So that was good — BUT then an hour later it went down too! For 40 minutes I had BOTH TDS and MetroCast down. I am sure there was a connection. It might have been in the common backbone — possibly outside of NH.
The TDS outage, which also affected my TDS landline, continued well past 1pm. I had a very unsatisfactory interaction with TDS’ Jamaican Call Center just prior to that. The only good news from that was that I got a ‘Trouble Ticket Number’.
TDS was still down at 8:10 am this morning. I called TDS again. Having a Trouble Ticket Number expedited matters. They FINALLY told me that the problem had to do with ‘my area’ and that technicians had been sent to fix it.
At 10 am we got a call saying it BUT I already knew that. SMILE.