by Anura Guruge
Click to ENLARGE.
E-mailed quote from Weatherables.
Click to ENLARGE and study.
Quote for Weatherables generated by Home Depot.
Click to ENLARGE and admire.
The Weatherable Railing I installed.
Buying 40′ of Weatherable 36″ high Birmingham/Vilano deck railing from Home Depot rather than directly from Weatherables was 12% cheaper ($166) — and I did NOT have to pay $225 shipping costs (since HD does not charge any shipping as long as you pick it up at one of their stores).
And here is where it gets even BETTER. Weatherables did NOT have a problem with me placing the order through Home Depot rather than through them. They actually e-mailed their quote to Home Depot — DIRECTLY — so that HD could generate a new quote for me! That was pretty neat. The salesman, who was very helpful, even told me that he was ‘very cool’ with it because he gets a bigger commission for orders placed through HD. That seems strange but as an ex-salesman (earning commission) I was happy for him.
So it was WIN-WIN all around. Everybody was happy.
What I found, at least in the Concord (NH) and Rochester (NH) Home Depot stores, was that you really can’t find any HD employees who can really help you, with absolute confidence, when it comes to ordering the Weatherables stuff. They try but it is soon clear that they are as much at sea as I was. They suggest that you try and order online.
That is when I called up Weatherables and asked them to put together a quote. They were happy to do so and did it on the phone. The salesman I got knew his stuff and explained everything to me. The ONLY thing he REFUSED to touch — for obvious liability issues — was what length lag screws I should use to secure the metal posts onto my deck in the 3 places where I could not drill through to attach a bottom plate because there was a tall deck leg/post underneath. That was funny. He just refused to answer that. (I ended up using 3″ & 3.5″ lag screws, two on each post.)
Once the Weatherables salesman e-mailed his quote to Home Depot — to the Rochester store (and they had the e-mail) — I heard from a HD rep. within 24-hours. It was very quick and very smooth. HD called me, twice, to keep me appraised as to when the shipment would arrive. It was pretty quick. Within days. I was happy.
Another good deal with Home Depot.
++++ Search ‘Home Depot’ >>>>
by Anura Guruge