.by Anura Guruge
>> ‘Direct Sat TV’ N.C. giving me full refund — June 18, 2013.
>> ‘Direct Sat TV’ N.C. scammed me — June 17, 2013.
>> I got another $5/month off — June 14, 2013.
>> Signing up with DirecTV … the hassle — June 12, 2013.
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Of course I am delighted. Also impressed that they confessed and decided to do the right thing. That is always good.
But, this was a LOT of hassle. I spent over 4 hours on the phone — and with me, it is always the principle of the matter, rather than the dollar amount (though that is important too). Yes, I did file a complaint with the N.C. BBB — and they will now close to out, as they should, saying matter fully resolved. But, it will be there as a warning to others.
Given that I also complained to DirecTV that I was scammed by one of THEIR authorized resellers I got some ‘non-monetary’ compensation from them too — as I should, given the aggravation. So I kind of made out, as I also did when DISH dropped NEO and TEN Cricket from their ‘Cricket Pack’. But, I am an expert and complaining.
I worry about people who get scammed by these resellers.
See the difference in price. $19.95 from DirecTV vs. $74.97 from ‘Direct Sat TV’. $55.02 difference. That is how they make their money.
So be warned. Be careful. Be very careful.