Tag Archives: 2 hour delay

Alton Central School (ACS), NH: Phone Notification System — THE CRITICAL CHANGE.


Anura Guruge

Related post:
>> ACS Phone Notification System Fails AGAIN — Jan. 30, 2013.

Kudos and thanks for Alton School Board Member,
Steve Miller,

for helping me pursue this issue.

Thank you for Lynn Whitehouse of ACS
who called me this morning

and patiently explaining how the system works.
Lynn is always good.

I have cracked the code.

Thanks to Lynn I now know that ACS make a distinction between ‘emergencies‘ and closing/delays. That makes all the difference.

‘Emergencies’, which could include notification of the cancellation of afternoon, after-school programs, result in phone calls going out to ALL listed phone numbers — plus e-mail. That would explain why this Monday we got 3 phone calls and two e-mails.

School cancellations and delays don’t count as emergencies. So only ONE call per family is made; to the phone number they have at the top of the list. So, that explains why the cell phones didn’t ring yesterday.

But, here is the issue. Deanna, who stays on top of this stuff, was NOT aware that delays/cancellations ONLY go to one phone numbers. She also assures me that others had the same problem yesterday.

So, here is the ISSUE as I see it now, thanks to Lynn.

Parents need to know that delays/cancellations ONLY go to one phone number — and THEY need to make sure it is the right one.

With luck, Deanna with her magic on Facebook, will determine how many other mothers knew of this little wrinkle. It is pretty clear to me. I had our list juggled around so that Deanna’s cell is now at the top of the list.

So, just a heads up.

Again, many thanks to Steve and Lynn.

Alton Central School (ACS), NH: Phone Notification System Fails AGAIN.


Anura Guruge

Related posts:
>> Hurricane Sandy: ACS … Lack Of Phone Notification — Oct. 30, 2012.
ACS: Post-Connecticut, ‘Enhanced Security’ Meeting … — Dec. 18, 2012.

It has happened AGAIN. Happened in October with the ‘Hurricane Sandy‘ school closing and today with the 2 hour school delay.

This is not acceptable. More than ever, with everything you see on the news, including the school bus hijacking yesterday, parents expect (and hope) that the notification system works.

These problems are new as of this school year. This system has worked immaculately in past years.

So what has changed? Pretty obvious to me.

In life there are things that are easy to fix and things that are not as easy to fix. In the case of ACS, fixing overall security or getting rid of the modulars is not easy. Fixing the notification system is. It should be zero tolerance. The administration should not tolerate incompetence not when safety is an issue.

Deanna tells me that others are upset too, as they should be. Supposedly on the ACS Facebook page.

To me the answer very simple. Lets see if they do anything.