Tag Archives: Active Trader Pro

Fidelity Investments Does Not GOOF Often, But When They Do It Is Quite Funny.

.Anura Guruge December 2014 thumbnail
.
.
.
.
.
.
by Anura Guruge


Related posts:
>>
Fidelity ‘Active Trader Pro’ & ‘Silverlight’.
>> New Accounts & Trade is flawed.
>> 
Old Positions screen stops working.
>> New account look …

++++ Search on ‘Fidelity’ for other related posts >>>>


That I am a avid fan of Fidelity is well known and documented (and I have been a Fidelity customer for over 25 years).

As far as I am concerned Fidelity and Amazon are the TWO BEST companies in the whole wide World. Everyday on this computer I have, all day, one tab with Fidelity on full-time and another with Amazon. Fidelity takes great care of me.

Yes, I have issues with their online system and as THEY have started to appreciate I know what I am talking about when it comes to that system since I use it more than most.

So this NOTIFICATION this morning cracked me up!

Of course, as an ex-programmer, I know why and HOW it happened BUT I also know that if I had written the code (or had been involved in the code review) this would never have happened. Yes, I notified Fidelity and they will be suitably embarrassed.


000goof

Click to ENLARGE and CHUCKLE here.


Fidelity’s “Active Trader Pro” Requires MSFT ‘SilverLight’ & Latest Chrome Does NOT Support It!

.Anura Guruge December 2014 thumbnail
.
.
.
.
.
by Anura Guruge


chromesilverRelated posts:
>> New Accounts & Trade is flawed.
>> 
Old Positions screen stops working.
>> New account look …

++++ Search on ‘Fidelity’ for other related posts >>>>


fidelityactivetradersadad

Click to ENLARGE and look.

Fidelity, always very nice towards me, has been telling me for 6 months or more that I should try their new “Active Trader Pro” trading platform — especially since I am entitled to free access to it (probably because of my advanced age).

Today I thought I might give it a try to see if I can use it INSTEAD of the new system which does not sit well with me.

As soon as I tried to launch it I was told I needed Microsoft’s ‘Silverlight’ enhanced screen display software. I thought I already had it. Then the problem became apparent. Google Chrome has stopped supporting Silverlight — over the last 6 months or so!

That is a problem. I will not switch from Chrome. It appears that this is a well known issue. I am kind of surprised that Fidelity has not addressed it.

Just a heads up.