Tag Archives: bugs

“Delta Dental” Has Such An Old Computer System That They Can’t Offer Online Enrollment!

by Anura Guruge






Given that they have a monopoly in most of the states they operate in, they do not feel a need to be competitive or compelling. The goal is to make as much profits as possible and use it as executive compensation. It appears that they have not bothered to update their IT system in years. They try and do as much as possible the 1970s-way using paper.

Pretty shocking and sad. But, they are the ONLY game in town.

Now that I have, after spending over 9 hours this month and over 11 phone calls, given up trying to get insurance via healthcare.gov I tried to get dental insurance from Delta Dental directly. They were not very helpful. If anything they were downright uncooperative and unhelpful. They didn’t care if they got my business or not.

What a country. What a system. Totally hostage to these big insurance monopolies.

Just wanted to give you a heads up.


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by Anura Guruge

Healthcare.gov, i.e., ‘Obamacare’ Website — 2017 — STILL A Frigging Disaster.

by Anura Guruge


Click to ENLARGE and stare at in amazement & anger.


I can’t tell you how frustrated, angry and crushed I am.

Since Friday, December 1, 2017, I have spent over 5 hours — including 3 phone calls that laster over 3 hours — trying to get DAMN coverage for 2018. I am willing to pay whatever. Just don’t care anymore. I just want this frigging system to stop torturing me and SOME of the CROOKS who provide telephone support to stop lying to me outright.

Yes, there are some OUTSTANDING and very caring people that you can sometimes get at their Call Center.

Well this morning I, alas, to my misfortune and cost, got an outright, lying-cheating bastard. It was a man, and by his accent, the way he talked and his vocabulary I will just say that he was not Asian, Hispanic or Caucasian. He CONNED me for 1 hour and 20 minutes. He would not let me be logged at the same time as him. After 80 minutes he told me that he got me the coverage — both health and dental. Told me the names of the plans and monthly premiums. Then he hung up. I immediately logged on. HE HAD LIED. He had lied through his f***ing, bloody teeth. He had duped me. He had NOT got me coverage. My application was left UNFINISHED.

I had to call again. This time got a LOVELY lady called ‘Sherri’. She was wonderful. I was on the line with her for an hour.

But, she admitted that she could NOT get me coverage.

Nothing wrong with my application or eligibility. System ERRORS. She had 3 people check my application. The system goes all the way to allowing me to pick plans … then CRASHES.

I hate this system.


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by Anura Guruge

Healthcare.gov, i.e., ‘Obamacare’ Website, Still Plagued With Bugs Even In December 2016!

by Anura Guruge


healthcareproblems

Click to ENLARGE and stare at in amazement & anger.


No question. Compared to the nightmare of 2013 it is like night and day.

But you still run into issues like this. This was at 12:30am (i.e., just past midnight) on Tuesday, December 6, 2016.

Not good. Very frustrating. I can’t proceed any further! Have to call the Help Center — later.


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by Anura Guruge

Short Microsoft (MSFT) — Windows 10 Is Riddled With ‘Critical Errors’.

Anura Guruge December 2014 thumbnail.
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by Anura Guruge


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Click to ENLARGE and read here.
Use link below to access original.

criticalerror10111acriticalerror10111b
Click here to access original … with lots of user comments.


critical error101


Deanna ‘upgraded’ from Windows 7 to Window 10 and it proved to be an unmitigated DISASTER! Windows 10 is absolutely riddled with SERIOUS — nay, CRITICAL — errors and it is slower than frozen molasses.

Basic things like the START menu stop working or sometimes JUST DISAPPEARS. Yes, the START MENU goes away. I found a fix for that on YouTube and that worked.

Then two days ago, about a week after we fixed the missing START menu problem, she started getting the above CRITICAL message. We spent many hours, to no avail, trying to fix that. I gave up. She, quite rightly, detests Windows 10. So I gave her the restore disk for her laptop and within about an hour, while we watched family TV, her ASUS laptop was back running Windows 7 — and everything is noticeably faster.

Check the Web. Windows 10 has serious problems. Lot of folks are doing what Deanna did. Reverting back to Windows 8 or Windows 7.

This is bad. It is a disaster. I, from day one, had a sneaking suspicion that we would start having issues like this with Satya Nadella. I don’t think he will last long BUT it looks like that he will drive MSFT even further into the ground before they boot him out.

I don’t understand WHY this is NOT getting reported in the financial media, e.g., CNBC and MarketWatch! Definitely looks like a coverup. Are they getting paid by Nadella to keep this under wraps. But, trust me, this is NOT good news for Windows 10. This debacle with further sully the MSFT brand and convince even more people to ditch PCs and go with Apple or Android.

So, YOU have been warned. Do your due diligence. Google. Yes, Google.