In over 40-years of using credit cards I have never, ever, experienced such atrocious customer service as that I got (or more to the point did NOT get) from Barclaycard’s moronic Call Center in the Philippines.
Wow. Wow. Wow.
Not so Barclaycard’s. Theirs is worse than a nightmare. The representatives are barely literate. I kid you not. They have no idea what you are talking about. I don’t think they have ever used a credit card themselves. All they can do is read a script. I feel sorry for them.
As a proud and patriotic Brit, I am ASHAMED that Barclaycard is British. Barclaycard is a sad affront to the long and mainly distinguished legacy of British banking. I, as a teenager, had my very first bank account at Barclays. I was chuffed to be a Barclays’ customer.
Not anymore. I closed my damn Barclaycard account.
Their Filipino Call Center. I don’t want to be TOO RUDE, but ‘Boy of Boy’. Talk about incompetence. Talk about rank stupidity. But, not their fault. Barclaycard has NOT trained them.
Barclaycard really has let the side down with this Call Center. I can’t tell you how BAD they were. It was that bad.
Take my word. I never mislead you. Do NOT deal with Barclaycard. IF you do, YOU will live to regret it.
Close your Barclaycard account. Burn your Barclaycard.
In my experience you cannot go wrong with a ‘Bank of America’ credit card. You get to deal with Americans not folks whose English is marginal.
So, ditch Barclaycard, get a BofA Credit Card. You will THANK ME for this advice.
Search ‘credit cards’.