On Friday, May 13, 2016, I tried to order a Fuji camera kit from Cameta Camera. It turned out to be a terrible ordeal. Took all the pleasure out of buying a new camera. Shame on YOU Cameta Camera.
Until this atrocious, unforgivable experience I have always thought highly of Cameta. Check this post from October 2015 titled “Nothing BUT Kudos, Very High Kudos, For Cameta Camera“.
Well not anymore.
I went to Cameta because they have good kits and because I wanted to show my GRATITUDE for how graciously they had treated me in the past. To be fair, the salesman I deal with, Lou Cohen (ext. 2168), is extremely nice, helpful and professional. The problems are with Cameta’s arrogant, unprofessional (and obviously poorly trained) order processing group.
Well Cameta has a new policy. They call up and check your credentials with your credit card company before they process the order. But it is an all or nothing verification. If Cameta has you on ‘XYZ Road’ and the credit card company has you at ‘XYX Rd’ the verification will fail. If you give Cameta your cell number and the credit card company has your home number the verification will fail.
This is CRAZY. It is NOT Cameta’s job to try and further authenticate a credit card BEYOND name, address, account number, expiration, and ccv code. If the credit card was stolen the credit card company will deal with it. Cameta is trying to be too clever.
Not impressed at all, at all. We finally got the damn order placed — and it was NOT a small order. I don’t buy $300 point-and-shoots (or at least not anymore). Ended up placing the order using my Discover Card. I logged onto Discover pulled up my profile and made sure bloody Cameta had it letter for letter. Though I see a temp. authorization at Discover I have yet to receive an order confirmation from the dastardly Cameta.
I am also NOT going to get the camera till mid next week. Jesus wept. IF I had ordered it with my buddy Ray Messiah at BuyDig I would have had the camera Saturday morning by 10am.
Well lesson well learned. NEVER AGAIN. Screw you Cameta.
Ray I am so, so sorry I did not come to you. I was trying to be nice. That is what happens.
YOU have been WARNED. Stay clear. Shop BuyDig.