Tag Archives: Direct Sat TV

I Just Got A FULL 100% Refund From ‘Direct Sat TV’, N.C. For Their Misrepresentation As ‘DirecTV’.

Anura Guruge, June 8, 2013.

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by
Anura Guruge


Related Posts:
>> ‘Direct Sat TV’ N.C. giving me full refund — June 18, 2013.
>> ‘Direct Sat TV’ N.C. scammed me — June 17, 2013.
>> I got another $5/month off — June 14, 2013.
>> Signing up with DirecTV … the hassle — June 12, 2013.
++++ Search for ‘DISH‘ or ‘Direct‘ for other posts
using sidebar search trench at top >>>>>>


Click to ENLARGE.

Click to ENLARGE.


Of course I am delighted. Also impressed that they confessed and decided to do the right thing. That is always good.

But, this was a LOT of hassle. I spent over 4 hours on the phone — and with me, it is always the principle of the matter, rather than the dollar amount (though that is important too). Yes, I did file a complaint with the N.C. BBB — and they will now close to out, as they should, saying matter fully resolved. But, it will be there as a warning to others.

Given that I also complained to DirecTV that I was scammed by one of THEIR authorized resellers I got some ‘non-monetary’ compensation from them too — as I should, given the aggravation. So I kind of made out, as I also did when DISH dropped NEO and TEN Cricket from their ‘Cricket Pack’. But, I am an expert and complaining.

I worry about people who get scammed by these resellers.

See the difference in price. $19.95 from DirecTV vs. $74.97 from ‘Direct Sat TV’. $55.02 difference. That is how they make their money.

So be warned. Be careful. Be very careful.

‘Direct Sat TV’, N.C., Just Called Me And Admitted Misrepresentation! I Am Supposedly Getting 100% Refund. BBB Complaint Accepted.

Anura Guruge, June 8, 2013.

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by
Anura Guruge


Related Posts:
>> ‘Direct Sat TV’ N.C. scammed me — June 17, 2013.
>> I got another $5/month off — June 14, 2013.
>> Signing up with DirecTV … the hassle — June 12, 2013.
++++ Search for ‘DISH‘ or ‘Direct‘ for other posts
using sidebar search trench at top >>>>>>


Click to ENLARGE.

Click to ENLARGE.


Got the above e-mail from the ‘Better Business Bureau’ this morning.

Then, about 20 minutes ago, I received a call from ‘Jeanine’ — who said she was from ‘Direct Sat’.

She said that she was calling about my complaints — though she was not specific about which ones; i.e., complaint I filed with BBB or the joint call I made yesterday morning with a Disputes Manager from my Bank of America credit card.

But she said this. That they had reviewed my call with them on June 12, as I had asked them to do in both complaints, and that I WAS RIGHT.

The rep had, as I was claiming, MISREPRESENTED ‘Direct Sat’ as ‘DirecTV’!

Remember that was my contention all along. I checked. They lied. I am not totally stupid. Much of the time I do know what I am doing.

She says that they will now give me a FULL refund. She has given me a phone number: 910-693-30xx.

I will not count my pigs until I see the credit on my online statement. But, this is a start.

I asked her if the rep had been fired. She said that she did not know but that the ‘case’ had been escalated to the proper management.

This is still SICK. 

‘Direct Sat TV’ From N.C. Scammed Me. Duped Me Out Of $24.99 By Misrepresentation. I Filed BBS Complaint.

Anura Guruge, June 8, 2013.

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by
Anura Guruge


Related Posts:
>> I got another $5/month off — June 14, 2013.
>> Signing up with DirecTV … the hassle — June 12, 2013.
++++ Search for ‘DISH‘ or ‘Direct‘ for other posts
using sidebar search trench at top >>>>>>


Direct Sat lied to me, blatantly, three times last Tuesday, June 12, 2013. They told me, three times, that I was talking DIRECTLY to DirecTV. I was not.

They overcharged me and gave me a $39.99 3-year warranty package that DirecTV does NOT HONOR!

DirecTV cancelled my order through Direct Sat and the account they set up. They set up a NEW account with the RIGHT PRICING.

Direct Sat will NOT give me my money back. My Bank of America credit card dispute handling department called them up with me on the line. They tell me that $24.99 for ‘shipping’ is not refundable and that I am screwed on that THOUGH I returned the equipment they sent me today — via UPS. So they are screwing me for $24.99 after they lied to me.

I checked with the Better Business Bureau (BBB). The last complaint that they dealt with says 100% what I experienced. They represented themselves as DirecTV. Exactly what they did with me.

This is wrong. This is FRAUD.

Yes, I too filed a BBS complaint as you can see. This company is unethical. They are just plain scammers. I am sick to my stomach that I was scammed. Yes, I feel stupid. But, I did my best to validate them. I asked 3 times!    This is the problem with a phone call. If it was on the Web I would have seen the URL.

My recommendation is that you avoid this company like the plague. Their phone number is: 1-800-595-4101.

Check out the BBS complaints and see that I did file my complaint too.

DirecTV ‘compensated’ me SOME for this $24.99 when I called them back today. I won’t know whether that is valid till I get my service on Friday.

I will keep you posted.

Heads Up. Stay clear of Direc Sat TV.

They also go by the name ‘travelresorts.com’.


This is EXACTLY what happened to me. They lied. Click to read the complaints at BBB.

This is EXACTLY what happened to me. They lied. Click to read the complaints at BBB.


Complaint that I filed with BBB N.C. today.

Complaint that I filed with BBB N.C. today.