Tag Archives: down

Alton (NH) Property Tax For 2021 Is Up 11.5%, But Lower Than It Was In 2019!

by Anura Guruge


As soon as I saw the property tax bill today (which was late (by the way)), I knew at once that the rate had gone up. My payment was up close to $500.

So, I checked my past bills. It sure had gone up compared to last year; 13.95% vs 12.51%,

But, I was surprised & humbled to see that it had been 13.99% in 2018. I checked what I had paid that December. It was a tad higher than what I owe next month. Smile. C’est  la vie.

So to I, the question is not why did it go up this year — but why did it GO DOWN the year before.

Next year, with COVID, things could be very different. Just a thought.


Related posts:
Search ‘property tax‘.


by Anura Guruge

Has Sling TV Been Hacked, And Hacked Badly — Hence The Huge, 16+ Hour Outage?

by Anura Guruge


Click to ENLARGE.


Current, i.e., 12:45pm, Wednesday, April 4, 2018 message at “help.sling.com”.


The HUGE Sling TV outage continues.

It has now been over 16 hours for some.

I guess I lucked out that I got one hour of remission last night from 11:05pm till around 11:45pm. I stopped watching at that time.

Sling TV is down again THIS morning (when I last checked around 11:30am).

This is crazy.

I suspect that they have been HACKED, and hacked badly. That is the only thing that would, to I, explain an outage, of this magnitude, for this long.

Now hacking does NOT always have to be to STEAL data. It can be just to cause disruption (as in this case) or to try out techniques that can be used again, on a wider basis, at a later date. Sling TV is owned By DISH. This might have been an attempt to eventually take down DISH. Just think of the consequences if that happened a few days ahead of the November 2018 mid-term elections.

This is scary.

I suspect that this is MUCH WORSE than they will ever admit.

A service cannot be down for this long …


Related posts:
Search ‘Sling’.


by Anura Guruge

Huge Sling TV Outage On Tuesday, April 3, 2017 Spreading Into April 4.

by Anura Guruge


Click to ENLARGE.


Curt message at ‘help.sling.com’.


This was around 12:45am, Wednesday, April 4, 2018. It was more widespread a couple of hours earlier.


This on Twitter, BUT also on Facebook. A lot of angry and unhappy customers.


In my case the ‘Sling TV‘ outage, on my Roku 3, was from 9:55pm to 11:05pm (Eastern) on Tuesday, April 3, 2018. But, from what I can glean from the Web it is still down for many — into Wednesday, April 4, 2018.

Ruined my night … as it did for many.

I was SO looking forward to watching the last day of the eventful 4th Test match between South Africa and Australia while I had my dinner.

Sat down with my dinner and fired up Willow TV, on Sling.

Program came up but there was no video. Waited, waited, waited … nothing. Tried a few other … nothing. After 10 minutes I knew something was wrong. Did all my diagnostics and recycling at my end. Nothing. Other Roku channels working FINE. Checked PC. Saw that others were also having issues.

So, I was forced to eat dinner watching the news! That was frustrating.

At 11:05 I tried again. It worked.

I got to see the highlights of the last day. Made my day.

So, heads up.


Related posts:
Search ‘Sling’.


by Anura Guruge

MetroCast Internet & Phone Will Be Down In New Hampshire, Wednesday, May 17, 2017.

by Anura Guruge



Related posts:
>> Search on ‘TDS’ & ‘MetroCast’ >>>>


by Anura Guruge


MetroCast Down In Alton (NH) For 56-Hours Following Blizzard Of 2017.

by Anura Guruge


I write this as one:

  1. Who regularly SINGS the praises of the MetroCast high speed Internet service; viz., Example 1Example 2 & Example 3.

  2. Who has been a MetroCast customer for 20 years.

  3.  Who was the ‘Customer Support Manager’ for ITT Business Systems (UK) & Northern Telecom Business Systems (UK).

  4.  One who in February 2015 filed a BBB Complaint against MetroCast — and prevailed.


Yes, we understand that the storm was disruptive and wreaked havoc.

My gripe is the LACK of communications and the sheer disregard for customer relations & the POOR lack of redundancy in network design.




That the Call Center was down for that long is not acceptable.

That it took SO LONG before they started posting updates on Facebook was not acceptable.

That the Facebook updates, to begin with, were so sporadic was unacceptable.

That the Facebook updates did NOT reflect reality and was indeed FAKE NEWS was unacceptable. I had firsthand experience of this. I finally managed to speak to a MetroCast rep. at 11:57pm on Thursday night; March 16, 2017. As usual he was VERY NICE. I told him that the latest Facebook update was saying that the Alton node had been activated. He told me, point blank, that that was NOT THE CASE! And the Facebook update had been made at least 30 minutes earlier.

Yes, I had my service back, at full bore (i.e., 150/160Mbps), 14 minutes later! Coincidence.

Not sure how many of YOU remember. BUT we had a similar MetroCast flap in February 2015.

MetroCast was NOT UPFRONT with us on that.

I ranted and railed … and filed a BBB complaint.

I know that heads rolled!

Not sure whether a VP should be held responsible for this. But, IF I was MetroCast NH’s Customer Support Manager I would have handed in my resignation this morning.

I am glad that I have my 150Mbps back.

I was NEVER without Internet — thanks to TDS.

I have BETTER REDUNDANCY at my house than MetroCast has in their network.

I have a separate 15Mbps TDS Internet connection just in case!

I am, as of right now, going ahead and getting a load-balancing router and UPGRADING TDS … {SMILE}



Related posts:
>> Search on ‘TDS’ & ‘MetroCast’ >>>>


by Anura Guruge


TDS Ending Its Rewards Program, Has Bill Pay Problems & Appears, In General, To Be Floundering!

by Anura Guruge


tdsrewards

Click to ENLARGE and read.


The TDS online Bill Pay system was NOT working for 4-days! That is pretty basic stuff. Not being able get payments for 4 whole days is NOT good.

Then, while this was going on, they tell you that they are ending the Rewards Program!

Had a call from a TDS Supervisor Thursday morning. They are still messing around with my 15Mbs (backup/redundancy) Internet connection. I don’t really care because I use MetroCast’s 160Mbps Internet service for my work. I still won’t commit to their 1Gbps.

Heads Up: TDS plans to offer unbundled 1Gbps, in Alton, soon.

But, I get the feeling that TDS is struggling.

Just checked their stock performance (this being a stock I do not bother to follow).

NOT good. Recent results, last week, were not great.

tdschart

Click to ENLARGE. From ‘marketwatch.com’.

 


Related posts:
>> Search on ‘TDS’ & ‘MetroCast’ >>>>


by Anura Guruge


On This Stormy, Nor’easter Day, MetroCast & TDS Compete To See Whose Internet Service Is Less Reliable.

by Anura Guruge


mctds


Yes, we did have a storm, a Nor’easter no less, BUT by our Central New Hampshire standards it wasn’t that a bigger of a deal. Yes, there was some ice, but it was minimal. We did NOT lose power and that alone tells its own story. The lights didn’t even flicker — once.

BUT, both MetroCast and TDS somehow managed to lose their Internet services, on and off, all day! Not funny.

Woke up this morning, at 8:40am (which is par for the course), to be informed that BOTH our Internet feeds were down. That irks me. I pay for BOTH MetroCast and TDS Internet services for redundancy — to have one up if the other is down. Well, they were both down.

I called up MetroCast and as ever they were very courteous and told me at once that it was a known problem and that they had crews working on it. MetroCast was back up around 9:30am. Was I glad.

TDS was still down. Around 10am I called them. What a DIFFERENCE. They had NO CLUE. I was on the line with them for over 20 minutes and they claimed that they were NOT aware of any problems in my area. They then scheduled for SERVICE CALL to happen between 2pm to 5pm — today! What a joke.

The TDS service came up around 1:30pm. Suffice to say no Technician showed up. The Service Call was another TDS lie. They like to do that.

MetroCast Internet, offering 150/160Mbps, did fine all day. Then it went down AGAIN around 5:30pm! YIKES.

TDS was up so we were not dead in the water.

Called up MetroCast again. Again very polite, very apologetic. Told me, quite quickly, that yet again it was a known problem. A fibre cable had been cut! I would NOT put that past TDS. Again I was assured that a crew had already been dispatched to splice the cable.

MetroCast was up in about 30 minutes. So that was good.

But, all in all, TDS was down for longer and I, as is now the new norm, got dreadful service from TDS!

Kind of ironic. Given that I have had TDS/Union Tel. Internet service at this house for 10 years, TDS is rather anxious for me to get TDS TV. Yes, of course, I would love to have 1 Gigabit Internet. I can afford it. The cost, at $225/month, is not an issue. It is TDS’ damn reliability or lack thereof. Plus their appalling service.

No point having 1 Gigabit if it is down to 0 Mbps more often than not. Plus, with TDS TV, if I lose Internet, like today, there is a 95% that I will lose all TV too! Not good. I actually had a call from a TDS salesman just yesterday! I told him, without having any idea as to what today would hold, that I worry that TDS would not be reliable. BINGO.


Related posts:
>> Search on ‘TDS’ & ‘MetroCast’ >>>>


by Anura Guruge


Alton, N.H. Property Tax Rate For 2016 – 2017 Is 14.15, Down 0.12.

by Anura Guruge


altontaxrate


The good news is that it did NOT go up!

As far as I know there are no new property valuations afoot either.

So property taxes will come down, in Alton, a TAD.

But, the bad news. The way that New Hampshire property tax is ‘posted’ and paid, i.e., 1/2 year in arrears (so to speak), most of us will get a tax bill for December 2016 than we not be that different to what we had in July 2016. So, be prepared. Do not expect a big drop. You will be dissapointed.

Alton taxes will be due by December 14, 2016.


Related Posts:
>> Alton, N.H. 2015 – 2016 property tax rate.
>> Alton tax rates highest ever.
>>  Alton, N.H. 2014-2015 rate.

++++ Search on ‘tax’ for other posts >>>>


by Anura Guruge

2016 “NH Pumpkin Festival” Website Down Day Before October 22 Event.

by Anura Guruge


lacpumpdown

I keep on REPEATEDLY getting this. Could be a server load issue.


lacpumpdown222

Click to ENLARGE and read. Its registration, per WHOIS, seems kosher. Website is hosted at WIX.com. Hhhmmm. Wonder if they know.


What the Website is supposed to look like (from August).

What the Website is supposed to look like (from August).

Related posts:
++++ Search on ‘pumpkin’ for many posts & pictures, especially from 2015 >>>>


by Anura Guruge

Roku Service Will Be DOWN, For 6 Hours, Starting 8am (Eastern), This Thursday, August 11, 2016.

by Anura Guruge


rokudown

E-mail from Roku given that I am registered (and active) customer. Click to ENLARGE. Visit support.roku.com for original.


So this coming Thursday — 3 days from now.

NOT the end of the World!

Your currently installed channels will CONTINUE to work during this planned maintenance.

So not really that big a deal.


Related posts:
>> Rio 2016 Olympics on the Roku.
++++ Search ‘Olympics’ for many other posts
>>>>


by Anura Guruge