by Anura Guruge
>> Our Jaguar XJ8.
>> 2015: Green 1968 MGB breaks hibernation. … … …
++++ Search ‘MGB’ & ‘Philadelphia’ for many other posts >>>>
Click to ENLARGE. This was the original eBay listing. NO. I didn’t even pay CLOSE to what was beiing asked. SMILE.
I had questions as to the condition of the car. Said very CLEARLY … Call and ask for ‘Dave’. I did. He answered at once.
Though I saw it (and followed it for sometime) on eBay I did NOT end up buying our Jaguar XJ8 via eBay.
Dave Gitman, who I called up to inquire about shipping options etc., was adamant that we should complete the deal, on the phone, on the spot, outside of eBay.
I, as a 13 year veteran of eBay & an eBay shareholder, KNEW what we were BOTH doing.
I wanted the car and I wasn’t that concerned about getting eBay’s buyer’s protection on this car. I was NOT going to buy the car sight unseen and all that I was risking was a $500 ‘deposit’.
But, buying an item OUTSIDE of eBay bothers me for 3 reasons.
I have no issues with this car, with Dave Gitman nor European-Cars. I am happy with this car. IF there are issues with it, and I do KNOW it is a 13 year old car with 58K miles on it, I will get it fixed. So this has NOTHING to do with sour grapes, buyer’s remorse or any dissatisfaction with the car.
My 3 concerns are:
1. Why does eBay claim to have a STRICT policy about selling outside of eBay and then let folks ignore it with impunity?
2. As a shareholder it bothers me that eBay is losing revenue (though IRONICALLY, despite the $9K value of the transaction, all that eBay would have lost is $50!)
3. Less savvy buyers are losing out on eBay’s ‘protection’, however, small it may be.
I spoke to Dave, when we met, about him selling OUTSIDE of eBay. He claimed that eBay was aware of what he does and that eBay does NOT CARE. He spends $13K to $14K a month on listings and eBay is happy with just that …
He likes to sell outside of eBay to avoid the eBay FEEDBACK ‘hassle’ and I, as a seller, can empathize.
But, it bothers me — mainly as a shareholder.
Last night I called eBay and had a 40 minute, somewhat animated, ‘chat’ with a representative.
He really couldn’t understand what my concern was. Kept on saying “if you are happy with the car WHY are you bothering ‘me’?”. I kept on explaining that my concern was as a shareholder. This morning I called and left a message with eBay investor relations.
Yes, I am an ol’ pedant. I will readily admit to it.
I do NOT like duplicity. To me eBay is being duplicitous.
I do NOT blame Dave Gitman. I kind of like Dave. He is ‘OK’. He reminds me of me. IF he can get away with it, I don’t blame him for trying to sell outside eBay. Yes, I know that eBay makes a lot of money from him.
But I had to bring this up.
Why did I buy it — outside of eBay. Because I wanted THIS car. I was NOT going to run the risk of losing it. No excuses.