Tag Archives: installation

You Can Get “Willow (Cricket)” With Vivo IPL 2018 On DISH — But You Will Need TWO Dishes!

by Anura Guruge




The proper Willow TV cricket coverage is available on DISH, for $14.99/month, BUT you need two dishes, i.e., if you only have ONE DISH you need a second installed and that is a PAIN.

Why do you need TWO?

The so called ‘International‘ channels are broadcast by a separate satellite which in a different spot in the sky.

I remembered this from 11-years ago when I first got DISH with cricket. Needed to have two antennas installed! Then I moved to ‘Sling‘ …

I tried last week to get Willow TV on DISH and ran into the 2nd DISH requirement. I could NOT be bothered since I plan to get rid of DISH before the Summer.

So, just a heads up.

You can have it, BIT you will have to wait for a DISH installation — and possibly have to pay around $100 for the privilege!


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by Anura Guruge

Pictures Of Best Buy “Geek Squad” Delivering Large Refrigerator/Freezers Using Just Shoulder Harnesses.

by Anura Guruge


Click to ENLARGE.

Attribution WILL be enforced.




I had never seen this been done, or even heard about it, until we had our accursed Samsung 25.4 cu. ft. fridge/freezer delivered in April 2017. Click here for those pictures.

I was in awe. That Samsung was 289 pounds (131 kilos). Two people — with no real training. I am surprised it meets U.S. Occupational Safety and Health Act standards. But, it is Best Buy and you would assume that know what they are doing.

Pretty damn impressive.

Well, got to see it again today, when we had the damn Samsung replaced with a (much more expensive) Whirlpool.

Not easy to get good pictures BECAUSE you do NOT want to get in their way or impede them in any way.


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by Anura Guruge

After 4 Long Months, Finally, FINALLY Was Able To Return Samsung 25.4 Cu. Ft. Refrigerator To Best Buy.

by Anura Guruge


Good Riddance Of Very Bad Korean Rubbish!


Best Buy ‘Geek Squad’ FINALLY
taking the bloody piece of junk away — in the pouring rain.


Click to access September 21, 2017, post.



It stopped making ice towards the end of July 2017 — 4-months after we bought it, new, from Best Buy.

It took us till September 8, 2017 to get a technician! We spent all of August trying to get that to happen.

The technician ordered a new ice maker. Appears that Samsung ice makers are FAMOUS for failing after a few months! Best Buy knows that though they promote Samsung refrigerators in a BIG way (because they get promotional bonuses from Samsung).

The following week we discovered that Samsung closed the Trouble Ticket so the order got cancelled!

More calls. Lots of calls. Hours on the phone.

Then finally on September 19, 2017 they sent us, via e-mail, a supposed Return Authorization (RMA) — for Best Buy.

Called Best Buy with it. They wanted us to come in. So we made the 40-minute trek, one-way. The RMA was NOT on their system.

Best Buy said it could take up to 2-weeks for it to get loaded by Samsung into their system.

More calls. More online chats. I filed BBB complaint.

Then FINALLY last Friday Best Buy was able to honor the RMA.

We did not get a Samsung. We bought a Whirlpool.

It appears that Samsung ONLY loaded the RMA into the Best Buy system on October 11, 2017. 22-days after they sent us the RMA. 3 weeks.

Luckily this was only the ice-maker not working.

What would have happened IF it was the entire refrigerator?

Best Buy, by the way, were EXCELLENT! Outstanding. Did everything they could to help. Kudos & Thank YOU.

DO NOT BUY, Samsung.


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by Anura Guruge

Samsung USA Is A Despicable Company That Lies & Cheats — A Disgrace To South Korea.

by Anura Guruge



Click to access September 21, 2017, post.



Transpires, that 2-weeks ago, they fobbed us off by giving us a BOGUS ‘return authorization’ (RMA) number. For 2-weeks now we have been calling and visiting Best Buy to see whether we can arrange for a replacement. Best Buy could NOT do anything because they had given us a BOGUS number!

They LIED to us. Plain and simple.

Just spent 45-minutes on the phone talking to 2 call centers. They think it is FUNNY. They have no intention of making this good.

I filed a BBB complaint. I checked with them yesterday. Samsung USA has NOT responded.

A truly despicable company.

DO NOT BUY, Samsung.


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by Anura Guruge

I File A ‘Better Business Bureau’ Complaint Against Samsung — 2.5 Months Without Ice-Maker!

by Anura Guruge



Click to ENLARGE.


Bloody Samsung finally, finally, finally sent a technician on September 8, 2017 to look at the non-functioning ice-maker. He took one look and said you need a NEW ice-maker and I will order one for you.

Then Samsung CLOSED the Trouble Ticket — so that the technician can’t order a new one! Just bloody amazing.

So, we have no recourse. They closed the Trouble Ticket without fixing ANYTHING. It is beyond the pale.

I have had fairly good luck with the BBB. So, I am hoping that they will bail me out again.


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by Anura Guruge

Samsung 24.5 Cu. Ft. Side-By-Side Refrigerator Stops Making Ice After 4-Months!

by Anura Guruge


Click to ENLARGE.



We bought this Samsung 24.5 Cu. Ft. Side-By-Side Refrigerator, Model RS25H5111BC, from Best Buy (Concord, NH), and had it delivered and installed by them. The delivery was impressive and when they noticed that one of the doors was dented the delivery guys arranged to have a new door to replace that. That happened in about 2 weeks. So we were happy with all of that.

Then about four (maybe six) weeks ago, around the end of July 2017, it suddenly stopped making ice. Deanna did all the things you are supposed to do. She read the instructions, scoured the Internet and checked YouTube. She discovered it had ice build up on the mechanical part which releases the ice cubes. She defrosted the ice maker and it was fine for awhile longer until it happened again. After that nothing — maybe 3 ice cubes in 24-hours.

Called Best Buy. They were not interested. They told Deanna to call Samsung. She did. They said they would schedule a technician to make a call. We made an appointment. No technician BUT plenty of automated calls asking how the technician did!

Called Samsung again on Friday. They said a technician would call by Tuesday. It is Wednesday now.

Just giving you a heads up.


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by Anura Guruge

I Had No Idea That They Delivered Large Refrigerator/Freezers Using Just Shoulder Harnesses.

Click pictures to ENLARGE.

Attribution WILL be enforced.


This was the Samsung, from Best Buy, we had delivered — to replace a 13 month old GE. Click to ENLARGE. 289 pounds.



I can’t honestly remember the last time I saw a refrigerator being delivered. Can’t even remember the last time I bought one or have one that needed replacing. All the many houses I have bought over the years came with appliances.

Ditto for this current house which we bought 10 years and 1 month ago.

Yes, 10 years and 1 month ago — and last week the GE Fridge/Freezer decided that it was time for its planned obsolescence. I have since discovered that the lifespan of a ‘modern’ fridge is 8 – 10 years, whereas older ones would last 30 years or more. That would explain why I can’t remember ever buying a new fridge.

I wondered how they were going to take out the old GE (for a $15 fee) and bring in the new 289 pound Samsung.

I had visions of dollies and ramps such that those used by movers.

When I didn’t see a dolly I actually JOKED without ever realizing how close I would be by saying: “what are you going to do, throw it on your back and carry it in?” He replied: “yep, pretty much”.

And he wasn’t joking.

Never seen anything like this. Damn impressive.

But I am NOT sure whether it is safe, wise or advisable.

We also learned that they get no special training as such about avoiding back injury and other damage.

I also learned that they might do 6 such deliveries a day.

Wow.

Yes, definitely quicker and easier than using a dolly, BUT I can see the potential for disaster.

I am surprised that this is permitted. They are taking quite the risk.


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by Anura Guruge

The ‘Smooth Typing’ Feature Of Word 2016 Works For Me.

by Anura Guruge


Click to ENLARGE.

word2016smoothtyping


I, very atypically for me, installed Office 2016 on my main PC, though there were no new features or bug fixes that I required!

That I could, successfully have, both my OLD Office 2007 and the new Office 2016, side-by-side, was a HUGE factor. Yes, I first tried it on my backup PC, yesterday, to be on the safe side.

So this afternoon, while in the midst of writing my latest book (and NO this one is not about orgasms) I installed Office 2016 while Office 2007 was running.

Wow. Microsoft has come a long way. Installation was smooth (and to be fair I had previously installed Office 2016, on 4 different PCs/laptops in the last 48 hours).

Just for the heck of it I closed Word 2007 (which I have been using since 2010) and opened the document I was working on, Chapter 2 of the new book, in Word 2016. Seamless — though it said ‘Compatability Mode’. I started typing and noticed the ‘smooth typing’. It was immediately apparent. Now for all I type, I am neither a touch typist nor a fast typist. I type at my own pace. Yes, I get a lot typed but it is not very fast. Basically type as fast as my brain is going at — and that is ALL I want. It works for I and at 62 I am NOT going to change. Typing faster would NOT help I since I would not have anything to type! I have to know what I want to type and that is why typing at the speed my brain thinks at is good for I.

I like it.


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++++ Search on ‘Microsoft‘ for many other posts and photos from multiple years >>>>


by Anura Guruge