by Anura Guruge
>> Amtrak handling of crash ….
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I had a call from a manager at the Omni this morning. They had obviously seen the media blitz I had done about this cancellation policy, including taking to Yelp. I also contacted their HQ. he said that they will not be charging me the cancellation fee nor anybody else impacted by the Amtrak accident.
I am glad. They should have had this policy within hours of the accident. Shame it took them 48+ hours — and it came after I went to town.
Hope this helps.
Omni Hotels & Resorts are despicable.
Trying to profit from an accident.
Wow. Things must be desparate.
I said I would GLADLY reschedule. Change the reservation to next week. NOPE.
They want their pound of flesh.
Take it. If you are that desparate.
Right now there is no Amtrak service from New York to Philadelphia.
Amtrak is NOT sure about Thursday, i.e., May 14, 2015. I am not going to take a chance.
Amtrak allowed me to cancel, 100% refund, no hassle. I am impressed.
I had bought travel insurance through Allianz. I didn’t need the insurance because Amtrak cancelled without a fee.
ONLY entity that gave me any trouble is Omni BLOODY Hotels and BLOODY Resorts.
Shame on them.
Trying to profit from an Amtrak accident where 7 people died.
Shame when businesses stoop that low.