Tag Archives: POTS

OBi212 Dialing Out On The POTS Phone Line — The DigiMap String You Need.

by Anura Guruge


 


DigitMap string you need:

([1-9]x?*(Mpli)|[1-9]S9|[1-9][0-9]S9|911|**0|***|#|##|**70(Mli)|**8(Mbt)|
**81(Mbt)|**82(Mbt2)|**1(Msp1)|**2(Msp2)|**3(Msp3)|**4(Msp4)|**9(Mpp)|(Mpli))


You dial **70 (Area Code) xxx-xxxx to dial out on the phone line.


INSTRUCTIONS:

This is what I was told, in an e-mail, from the Polycom support person:
“The DigitMap does actually contain the **70 string. All we did was to “uncheck” “OBiTALK Settings, and ‘Submit’ the change. Once we did this, it pushed the DigitMap to your OBi device.”

<< You can see the UNCHECKED ObiTALK box in the second image below. >>

You then need the ‘Expert Interface’ — which you then need to confirm.

Then: “Physical Interfaces” -> “PHONE 1”, then under “Phone Port”.

These two pictures will show you what to do. Click to ENLARGE.




How did I get this sorted out?

All THANKS to the person who handles the Polycom Twitter account. He/She saw my disgruntled posts and told me that they will get somebody from Ploycom support to help me.

They did.

After some phone tag and e-mails, the support person, who was VERY GOOD, just logged onto my OBi212 remotely, with my permission, and made the change. Then told me what he did. It worked. I am happy.

So, what else did I find out.

  1. The ObiTalk box is NOT unclicked in the shipped units. They will fix it.
  2. They fixed the OBi212 Trouble Ticket submitting system!

So, that is where we are. Hope this helps. I am posting this since I do NOT want others to pull out their hair like I did.

You could TRY the Trouble Ticket system. I haven’t.


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by Anura Guruge

Polycom/Obihai Are CUSTOMER HOSTILE — Stay Well Clear.

by Anura Guruge


Click to ENLARGE.


There goal is to sell product and then HIDE from the customers. NO SUPPORT, whatsoever and NO DOCUMENTATION. I kid you not. Go look. Find a User Guide for the OBi212. I challenge you.

This support request form is CLASSIC.

You have to fill in the 9-digit OBi Number field, but it REFUSES to accept the number I type in. Here you can see that I didn’t get it wrong:

Obnoxious company.

I really regret getting this damn OBi212. I am going to return it … BUT I hate doing it because I am an Amazon shareholder. I am going to report company to Amazon. I just did. {Smile}


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by Anura Guruge

Obihai/Polycom OBi212 Is SO BAD That It Has Typos In Its ‘Quick Setup Guide’!

by Anura Guruge


Click to ENLARGE.


That was pretty amazing. To see ‘phusical’! Wow. Obviously nobody proofed it. That says it all about this accursed product.

Well, the ‘phusical’ line does NOT work. So, it is a waste of money.

Do not bother to get one.

You have been warned.


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by Anura Guruge

Obihai/Polycom OBi212 Has NO Documentation Nor Support. Do NOT BUY.

by Anura Guruge



I had an OBi110 for nearly 5-years. It worked, though it needed some attention over the last 12-months. Then OBi intentionally killed it, so we would UPGRADE. I did.

The OBi212 is TOTAL GARBAGE. Yes, Google Voice works and you can get incoming calls over POTS. That is IT.

You can’t dial out over the POTS. The **8 on the OBi110 does NOT work. Neither does ## nor **70.

There is NO DOCUMENTATION. Go ahead. Check online. Google. Go to the Website. I defy YOU.

ObiTalk support does NOT even recognize the model number and serial number!

Do NOT BUY! Waste of money.

Get something else or a two line phone and get a CHEAP, $20, Google Voice adapter. 

The OBi212 does NOT support OUTBOUND POTS — which is the only reason to buy this.

You have been warned. There is no need to THANK ME. I am glad to save you the $$$ and aggravation.

I got the OBi212 at the same time as the TP-Link AC750. The TP-Link, as I suspected it would, was great. Not so, the OBi. Not a good company.


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by Anura Guruge

OBi110 Voice Service Bridge: Making Google Voice (or any other VoIP) Dial-Out Default (i.e., Primary).

Anura Guruge, June 8, 2013.

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by
Anura Guruge


Related post:
>> OBi110 works — Nov. 14, 2013.
++++ Check category ‘Reviews’ for other related posts >>>>>


obi110


Unless you have POTS landline there is no point getting the OBi110.

If you don’t have a landline just get the OBi100.

IF you get an OBi110 and want to make Google Voice, or another VoIP, your default for outgoing calls, don’t bother wading through the reams of documentation and the hundreds of online posts.

It is actually very simple to do — as it should be. The trick is knowing WHERE you do it.

The option is SET on the Service Provider (SP) entries.

So, in my case SP1 Google Voice. That is where you enable this capability.

Just click on SP1, hit accept on the 911 disclaimer and BINGO … you will see a screen that says right at the top … make this Primary. That is it.

Takes about 9 seconds in total.

Very simple. Works. I have tried it out.

Yes, **1 still works and gets you Google Voice (if that was SP1), if you are a masochist and want to punch those numbers in.

**8 gets you POTS. Pretty neat.