Tag Archives: Priority Mail

US Postal Service (USPS) Now Having Trouble Chewing Gum & Delivering Mail At The Same Time.

by Anura Guruge

What my title should really say is: “The USPS can’t track packages & deliver at the same time“.

The tracking is basically the issue. Having to track items screws them up. I have learnt this over the last 3-years from similar experience. Doesn’t happen all the time, but happens MORE OFTEN than not.

Just recently when I was at my local post office I heard one of the ‘postals’ saying this to a customer who was inquiring why a tracked item was still in the system rather than having been delivered. TRACKING.

This is PRIORITY MAIL. 11-days & it has moved 58-miles!

Yes, the COVID Christmas of 2020 has exacerbated matters, but this is what we have in this country.

To be honest, I will just be glad if it just gets delivered.

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by Anura Guruge

A New Kind Of Postal — US Postal Worker Thinks ‘MD’ Refers to Minnesota!

hjby Anura Guruge

I really am not sure what to make of this. Whether it was sad or funny. But, it sure was perplexing when you happen to be someone who wasn’t born here.

Happened this Wednesday as we were recovering from the Blizzard of 2017.

I needed to get a proof copy of my latest book to my latest proofreader, my former colleague at CASE Communications, Patrice Bourgeois. So, I made it down to a local post office and I will NOT mention which one since I want to spare blushes and because bar one exception, I am very fond of all the local postal workers across multiple post offices.

The book was going to Glen Burnie, a suburb of Baltimore.

I was sending it Priority Mail, signature guarantee etc. etc.

So, the USPS postal worker had to enter the address into their ‘Point of Sale’ computer system. She was typing it in slowly. When she got to ‘Glen Burnie’ just for the sake of making conversation I asked her do you know where that is.

She said “no”, and then said: “MD … so it must be in Minnesota”!

I was taken back.

I politely pointed out that there is NO ‘D’, at all, at all in ‘Minnesota’ (remembering that when I came to live in Maryland, in 1985, I had thought that the State abbreviation was ‘MA’).

She then said she did NOT know.


I know there is a rigorous entrance exam to get into the USPS and they do get some training.

Plus, they do teach you the States in school.

Yes, it is true that school for her would have been some time ago. She is not as old as I, but she is not in her 20s.

I gently pointed out: Maryland, Maryland.

Ah!, was what I got.

I am puzzled. I feel BAD for her. She is very nice lady. Very kind. Maybe she had just checked out for the afternoon.

Never mind. NO HARM DONE. The computer knew exactly where MD was and the book was delivered to Patrice this noon, just as promised.

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by Anura Guruge

“Landmark Worldwide”, In New York, Employs THE Rudest Person I Have Yet To Meet.

Anura Guruge December 2014 thumbnail.
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by Anura Guruge

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I had never heard of ‘Landmark’, ‘Landmark Worldwide’ or  ‘The Landmark Forum’ until I had to look them up. Cracks me up, no end, that they boast about their prowess in ‘relationships’, ‘quality of life’ etc. when they happen to EMPLOY the RUDEST person I have yet to meet.

What is it all about. Has to do with the pink Kindle Paperwhite that Teischan found on the floor of our hotel room when we went to Philadelphia to pick up our XJ8. As documented here I tracked down the owner, spoke to her on the phone and arranged to ship the Kindle back to her. And we did and I told her that she doesn’t have to bother with reimbursing the $6 (or thereabouts) because I was sure I could afford that for a good cause. So about three weeks ago Deanna took great care to ship it, certified, trackable US PS priority mail, inside two padded envelopes to: c/o Landmark Worldwide, 317A West 33rd St., New York, NY 10001. She tracked it all the way, as is her wont, until it was delivered to Landmark Worldwide. That was weeks ago.

This ingrate, who first name begins with “Ma”, has our e-mail and did e-mail us her mailing address etc. I did not want any money BUT it would have been nice to get a one line e-mail saying that she got her damn Kindle and ‘Thank You’. NOTHING. Nada. Deanna asked me whether I heard anything. I said ‘No’. Deanna, always willing to cut people slack, thought that maybe she was going to send us a thank you note by mail. Our address, of course, was on the Priority Mail envelope.


How rude.

So how can ‘Landmark’ CLAIM to help anybody with anything POSITIVE if they employ anybody as crass as this — though I have to say that ‘Landmark’ probably using this employee could do a dynamite course on “How To Be Exceptionally Rude In Life”.

Yes, to be fair it is possible that the Landmark mailroom did not deliver the Kindle to her. That can happen (and I have seen it happen). If so, Landmark still has issues. Yes, it is possible that her e-mail never got to us. But, typically that would generate a bounce at her end and given that I have received at least two e-mails from her it is unlikely that the communication path does not work.

C’est la vie. Least of my problems in life.

Yes, rudeness bothers me. I am, unashamedly, OLD SCHOOL and exceptionally British when it comes to manners. And I am damn proud of it. Oh yes. I can be incredibly, spectacularly rude — both in actions and words. Just like my swearing and anger. I am only rude when provoked, beyond reason — and as you may be able to imagine given my grasp of the vocabulary and words that I probably can be extremely withering. And I am and I then feel incredibly guilty. But, 95% of the time I am polite to the point that it may seem unctuous. But, in reality it is not. Being polite is something you can do for FREE — though part of my protocol, that sometimes drives Deanna to distraction, is that I try not to visit anybody without taking them something. But, ‘please’ and ‘Thank You’ are FREE and I use them liberally. My adoptive mother, born in Ceylon in 1931, during British rule, was an out and out anglophile with tastes and manners straight out of a Victorian novel. She wanted her adopted son to be the perfect little British gent. Her big thing was “Class”. Yes, she was very much into ‘class’ in everything she did.

Amazes me the number of times people ask things of me, by e-mail, without ever including a ‘please’ or ‘thank you’. Remember this idiot from the University of York in the U.K.?

Anywho … time to move on and my next post is one of extreme politeness by a ‘government’ organization. Yes.

Does Anybody Else Think It Was Incongruous For U.S. Post Office To Spend $31 Million Sponsoring Lance Armstrong.


Anura Guruge

I am, and have always been, a BIG fan of the U.S. Postal Service (USPS). I use them whenever I can.

I do appreciate that they do have to promote and advertise SOME of their ‘premium’ services like ‘Priority Mail‘. No question about that.

But, did they really need to spend $31 million, albeit amortized over multiple years, promoting Armstrong — especially in the Tour de France.

Yes, I appreciate that a LOT of Americans watched the ‘Tour’ when Lance was winning. But, that said, the ‘Tour’ is still mainly an European sporting events. Europeans are NOT the target market for the USPS! It is not like you can go to a French post office and say: ‘I want this letter to the U.S. sent via USPS‘.

The other thing is that, whether they admit to it or not, the USPS is a monopoly when it comes to standard mail. Of course, FedEx, UPS and DHL will deliver letters, but not for (what is it now) 4x cents. I get that Armstrong represented: speed, overcoming adversity and winning. BUT, for the USPS’ real target market wouldn’t they have been better off going with NASCAR?

So, this whole notion that they spent $31 Million with Armstrong and his franchise doesn’t sit well with me. I also appreciate that $30M to the USPS is mere bagatelle, chump change — not even a rounding error in the amount of money they handle a day. But, a bit of discretion might not have been a bad thing.

How and what large enterprises like the USPS decide to sponsor always intrigues me — given that I was involved in corporate marketing for many decades. Was this pushed through by one senior executive or did they spend months having numerous high-level meetings.

Just one of many things that get me thinking.

Who are they sponsoring now? I haven’t checked. I like their Priority Mail service. Use it often, though it seems to go up in leaps and bounds every few weeks. I remember it was $4.xx for a box. I think it is $5.xx now.