Tag Archives: renew

After A Long Hiatus Some Well Earned PRAISE For GoDaddy!

by Anura Guruge


Click to ENLARGE.


Click to ENLARGE.


GoDaddy & I go back a long time, a very long time — 22-years or more.

GoDaddy of OLD was a GREAT, incredibly customer-focused company. GoDaddy & I, in the 1990s, grew up together when it came to the Web. We were both new and we learned together. — helping each other. I kid you not. I started using their Web hosting with Microsoft ‘FrontPage‘ and, truth be told, they didn’t have that many folks using ‘FrontPage’ at the time. There were issues BUT they worked with I to resolve them. Their support was outstanding. They had a group called the ‘Tiger Team’ that tackled the more complex problems. I dealt with them often. Yes, I had issues but GoDaddy always came through.

I was a HUGE fan and endorser of GoDaddy — with reason.

In 2013, the day Pope Benedict XVI announced his resignation my ‘popes-and-papacyWordPress Website, hosted at GoDaddy, got 160,000 hits in like 4-hours. It was NOT hosted for that level of traffic. Somebody from the GoDaddy CEO’s office stepped in, unasked, and took over ‘provisioning’ my Website. He made sure that my Website wuld cope with the spike without going down. As I said, he did this without me asking! That was support.

Then came bloody Blake Bloody Irving. He ruined GoDaddy! There is no other way to say it bluntly.

GoDaddy became customer hostile.

I moved all of my Web hosting away from GoDaddy.

Just kept my OLD domain registrations and e-mails at GoDaddy.

And then LAST WEEK!


My e-mail (i.e., anu@wownh.com) has been hosted at GoDaddy for over 20-years. It gets renewed in late December. I am used to that. Over 20-years you get into the routine.

However, in 2017, I transitioned my e-mail, still at GoDaddy, to the Microsoft ‘Office 365 Professional’ e-mail and paid $400+ for that transfer (which they, to their credit, handled very well).

Well, early December I get the usual e-mail from GoDaddy saying my $119 AUTO-RENEWAL will be activated on December 28. I have e-mail, I have been paying this for years, so I just let it go.

But, just ahead of Christmas I had a few minutes to spare and thought I should check my GoDaddy account — which I no longer check that often.

I did.

I noticed I had TWO e-mails — a new one and an OLD and the $119/year was for my old. Hhmmm!

Strange.

Called support. IT WAS AN ERROR. They had NOT closed down my old.

They cancelled and that took out the AUTO RENEW.

But, I had paid $119 in 2017 & 2018 though I was NOT using the old e-mail.

It took a few e-mails and a second phone call, BUT GoDaddy, to their credit, refunded both amounts, on the FLY. They refunds were hitting PayPal while I was still on the phone.

I was impressed. I was pleased.

And I wanted to share that with you.

They did GOOD and I am happy to say so.

Happy New Year.


Related posts:
Search on ‘GoDaddy’.


by Anura Guruge

Getting ‘SSL Certificates’ For HTTPS Web Security From GoDaddy — Some TIPS.

by Anura Guruge


Click to ENLARGE and ADMIRE. Website: madeonearth-online.com


The GoDaddy SSL certificate plans.


Given that it is a full-blown e-Commerce online Website we had to add SSL-certificates to the new ‘Made On Earth‘ Website yesterday.

This WordPress(.org)-based Website had been hosted (as a subdomain) at GoDaddy before I got involved in July 2017. So, of course, we went to GoDaddy to get the SSL certificates. That SSL is NOT part of the hosting does not make me happy.

SSL-certificates are NOT cheap from GoDaddy (and forget the 20% discount). Luckily we just needed them for one-and-one site (and it did NOT matter that it was a subdomain). [So, note: GoDaddy will let you get SSL for a subdomain even if you do NOT have SSL for the main domain. That was good. I had visions that we would need the very expensive, $269.99/year, package.]

GoDaddy charges $50 to install it — in addition to the $55.99/year! Yes, YOU could try to do it yourself BUT that did NOT appeal to I.

However, even with that $50 fee paid, YOU still have to do some work — cutting and pasting the SSL certificate into a window. Why GoDaddy can’t do this as part of their service is a mystery.

So, some important TIPS.

  1. The $50 install fee will APPLY EACH time you RENEW. It is NOT a one-time install, the first time you get SSL! So, if you get just one-year, you will have to pay the $50 again — next year. Yikes. 3-years is the MOST they will let you buy. Yes, this is a money making option for GoDaddy. So, we bought 3-years. They gave us a $10 discount, BECAUSE I asked. It came to $207. That is sobering. So, that is part of the new Web hosting costs at GoDaddy.
    ….
  2. I did the transaction over the phone and I am glad I did so. Too many ‘things’ I would have missed IF I tried to do this online — including the discount.
    ….
  3. A GoDaddy specialist has to do the install. IF one is not immediately available, GoDaddy will hang-up and call you back. We were lucky. One was available and could do it while we waited.
    ….
  4. GoDaddy sends you an e-mail with THE CERTIFICATE. It is a very, very, very, very, very, very, very, very, very long string. You have to copy and paste it onto a GoDaddy page. Why GoDaddy wants us to do this is a mystery.
    ….
  5. Doing the copy and paste was NOT as easy as you would think. Kept on getting ERRORS at the GoDaddy end. Had to clear the cache. That didn’t work. Then they wanted me to try it using Chrome ‘Incognito Mode’! That worked. Hhhhmmmm.
    ….
  6. Said it would take 1-hour for the certificate to kick in.
    ….
  7. 2.5-hours later I am still NOT seeing HTTPS. Call GoDaddy.
    ….
  8. Ahhh! It is because you are using WordPress. You need a PLUGIN to force HTTPS. Why didn’t they tell me that earlier. Typical GoDaddy. Plus they wouldn’t tell me what PLUGIN to use. Had to Google it.
    ….
  9. Used this PLUGIN. Worked immaculately. Thanks. So, finally, about 3-hours after I had first called GoDaddy we were all set with HTTPS.

Click for more details, IF you are interested.


Related posts:
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by Anura Guruge

North American Power Rate Goes Up From 8.99c/kWh To 9.29c/kWh In NH. ENH Is More. Eversore Even More So.


.Anura Guruge December 2014 thumbnail

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by Anura Guruge


Related posts:eversore1a
>> North American Power
8.99c rate.
>> PSNH becomes ‘Eversore Energy’.
>> PSNH increases rate to 10.56c/kWh.
>>
 PSNH Thanksgiving 2014 outage.

>> PSNH cheaper than ENH (for now).

>> Thanksgiving 2014 PSNH outage.

++++ Search ‘PSNH’, ‘ENH’ & ‘Resident Power’ for MORE posts >>>>


I have been, quite gainfully, with ‘North American Power‘ since April 2015. But the 8.99c rate I was getting was only guaranteed for 2015. I knew that.

Well a couple of days ago I got a renewal letter. I have till 1/9/2016 to make up my mind.

So I started looking around. ‘North American Power’, right now, has as their lowest rate, 9.29c/kWh. That is a 3% increase. I could live with that.

<< While writing this, given that I can multitask, I called up and SIGNED UP for the 9.29 rate for 10 months! That is one thing less off my list. >>

Here are the rates I found so far.

I can’t find the true rates for Eversore Energy. But they are bound to be high. So I am not even going to bother.

Click images below to access the relevant Websites.


napowernov2015


enhpowernov2015