Tag Archives: tablet

Garmin Vivoactive 3 Firmware — Now At 2.70 [& Update History].

by Anura Guruge


Click to ENLARGE.


You should be able to find the latest firmware news here.


Firmware 2.70 for the Garmin Vivoactive 3 was released on Friday, December 8, 2017.

Though not listed as a ‘fix’ bluetooth pairing appears to have been improved.

But, then again it might be the latest update, 4.1.11, to Garmin Connect Mobile.

I would suggest that you make sure you are at these latest levels. Seem to make a noticeable difference.


Related Posts:
>>>> Search ‘Fitbit’ & ‘Garmin’.


by Anura Guruge

“Heart Rate Monitors USA” (HRM USA) — Outstanding Customer Support On Garmin Devices.

by Anura Guruge


Click to access the HRM USA Website.


Click to ENLARGE.


I got my Garmin Vivoactive 3 (Gunmetal) from “Heart Rate Monitors USA” in mid-November, 2017. As those who follow this blog know I, as both an Amazon Prime Member of longstanding & an Amazon shareholder, try not to buy anything other than from “Amazon Fulfillment“. But, Amazon could not get me the ‘3’ in Gunmetal till November 20 (though I had pre-ordered it) and HRM USA had a few already in stock and could get it to me on November 16. I was hesitant. But, I had already waited over a month for this.

I called HRM USA. Spoke to a lady named ‘Amy‘. She assured me that I cannot go wrong with HRM USA. So, I took a chance with them. AND THEY HAVE NOT LET ME DOWN. They have actually been pretty amazing. Brilliant. A credit to Customer Service. Exemplary. So many could learn from them. Garmin should be very proud of them.

As I have chronicled here, my Vivoactive 3 died 15-days after I got it. It appears that there may be an inherent hardware problem. I was crushed and dismayed. I was again going to be without a tracker on my wrist.

I called up HRM USA, on a Friday afternoon, in a panic. I got ‘Jackie’. She was very, very good. She immediately knew what to do. Said she will e-mail me a UPS return then and there. And she did. And, furthermore, she stayed on the line till I got it. I was impressed. This was good. I managed to get the return to UPS that evening.

UPS delivered it to HRM USA in Pennsylvania on Tuesday. I called to make sure. Spoke to both ‘Jakie‘ and ‘Katie N.‘ They were both so nice and kind. Assured me that they will ship me a new one, in Gunmetal, that day itself.

They did. Kudos. Bravo etc. I was so happy.

Then UPS screwed up. I was supposed to get it Thursday. They did not deliver. On Friday they said they would deliver on MONDAY! I was NOT happy.

I called and spoke with ‘Katie’. Asked her whether she could prod UPS for a (rare) Saturday delivery. She told me she would try and I knew she would.

UPS delivered it on Saturday! It is the season of MIRACLES!

I was so happy and grateful.

Brand new unit. No games. And for the icing on the cake this ‘3’ (albeit with newer firmware) paired with my Asus Android 7.0 tablet first time. Another miracle.

It is such a delight to deal with folks like ‘Jackie’ and ‘Katie N.’ I used to be a Customer Support Manager for both ITT and Northern Telecom — in the UK. So, I do know a bit about the art and science of making customers feel good. Well HRM USA sure can teach so many.

I am happy.

Thank YOU, Heart Rate Monitors USA.

 


Related Posts:
>>>> Search ‘Fitbit’ & ‘Garmin’.


by Anura Guruge

My New Garmin Vivoactive 3 Paired With My Android 7.0 Tablet FIRST Time — No Issues!

by Anura Guruge



This was the replacement, from “Heart Rate Monitors USA” (who have been OUTSTANDING), for my first Garmin Vivoactive 3 that died exactly 2-weeks after I got it.

Though they shipped this brand new replacement on Tuesday, I only got it today (Saturday) because UPS is so, so pathetic.

Last time it took me 22-attempts over 4-hours.

This time — BANG. First go. Took seconds. I could NOT believe it.

4 things changed.


  1. The Vivoactive 3 has yet another FIRMWARE update. We are now at 2.70. NOT 2.60 or 2.50.
  2. There was a new version of Garmin Connect Mobile (for Android) yesterday, i.e., December 8, 2017. The Android version is at 4.1.11.
    ….
  3. I restarted the Android tablet prior to attempting the pairing.
    ….
  4. I did a FORCE STOP on Bluetooth, on the tablet, just prior to the pairing.

It was probably the new software that made the difference. I had shared my experience and screen shots with Garmin.

But, it is easy enough to do the other two steps as well.

Hope this helps.


Related Posts:
>>>> Search ‘Fitbit’ & ‘Garmin’.


by Anura Guruge

The Garmin Vivoactive 3 Bluetooth Pairing Problem — With An Android 7.0 Tablet.

by Anura Guruge


Click to ENLARGE.


THIS is why it took me nearly 22 attempts (or more) to PAIR my new Garmin Vivoactive 3 with my ASUS ZenPad 10.1″ running Android 7.0.

The Bluetooth pairing message on Garmin Connect would not result in the Tablet generating a Bluetooth notification.

Other times I would get the Bluetooth pairing message on the tablet — BUT Garmin Connect would not recognize it.

Garmin Support wanted me to get this screenshot.


Related Posts:
>>>> Search ‘Fitbit’ & ‘Garmin’.


by Anura Guruge

LG Electronics LGV700 10.1″ Android 5.0 Tablet — Infuriating Rather Than Compelling.

.Anura Guruge December 2014 thumbnail
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by Anura Guruge


Other Related posts:
>> Le Pan 10.2″ 16GB Android Pad.


>> Transferring APPS on Android.
>>
Google Nexus 7 Charging & Battery Life … .
>>
2 Android Devices On The SAME Google Play Account.


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LG Electronics E10 LGV700 10.1″ Tablet. Click to access Amazon page.

I got this LG LGV700 10.1″ Android Pad as a backup for my 8 month old 10.2″ Le Pan tablet. The Le Pan when it works, which is 95% of the time, is formidable. It is fast, flawless and has no eccentricities or foibles. But, alas, a fatal flaw lurks somewhere within it. Every once in a while it just dies. We are talking dead as a doornail. Responds to nothing. The on/off button becomes powerless. It is dead. So far, inexplicably, it has come to life after such a sudden death. It is like a resurrection. Sometimes if I bang on it you will suddenly hear this ‘whirring’ noise, like a hard-drive kicking in, and it will go through a complete reboot process. Once it has resurrected itself it is its usual flawless self until it next decides to die. I have an extended warranty on it — so I don’t really care. One of these days I will return it and get $200 (or something like that) back from Walmart.

But it would be annoying to be without a pad, not that there is a shortage of pads in this house. But, my pad, has my Apps and is customized for my habbits. So Deanna, the other morning, when she saw me banging the Le Pan to activate it, told me to get a backup. That was the LG LGV700.

The LGV700 looks nice. Very slim. Nice contours. Appealing tactile feel. I plugged it into recharge, using the Le Pan charger (since they are all the same in the end), and set it aside. I wasn’t excited or anything. It was just another pad, a backup at that. A few hours later I went to get it setup. There was a TUTORIAL that had been activated and it was TALKING AWAY at me, very loud and annoyingly. It was, as we later found out, an ‘accessibility’ tool, called TALK-BACK. And it sure did talk-back. That is all it bloody did. Talk-Back. It was an ‘User Interface’ explaining tutorial. Every Time you bloody touched the screen it told you what you were doing! Jesus would have wept. I did more. Just could NOT get out of it. Deanna and the two kids joined in. They are all Android users. They tried. TOUCH WAS DISABLED. You had to bloody double knock. It was a nightmare. I hated it. I am not destructive and very rarely lose my temper. I was ready to smash this pad. I didn’t care that I had paid $2xx — whatever for it. I hated it. But we persevered. The kids sitting with me to stop me from totally losing it. We got Wi-Fi going with the bloody talk jabbering away. Can’t Koreans pronounce Wi-Fi? It is NOT ‘We-Fe’. Hated it. Finally we finished the setup. Then we could get to to SETTINGS. Then we found how to disable the frigging Talk-Back. Then there was this stupid Knock Code.

It works. It is kind of fast. The system update gave me Android 5.0.2. There wasn’t that much clutter. The Wi-Fi chipset seems decent. Accepted the microSD card without any fuss.

But all said, it is not as fast as my Le Pan when I am using Chrome — and using Chrome is what I do 95% of the time! It is slow and it doesn’t render as fast.

So it is OK. That whole set-up fiasco with Talk-Back soured the whole experience. I am no empathy with this pad.

The miniscule 4.2″ x 2.5″ English/Spanish Quick Start Guide came with the pad was beyond a joke. Had nothing about the bloody Talk-Back based set-up. 40 pages of English — 34 of them “For your Safety”. It was a joke.

I will NOT recommend this LG LGV700. It works and that is about all. IF you can get the Le Pan. It is at least 10 times better. The Le Pan is unobtrusive — when it is not dead. [It is, alas, however, very obtrusive when it is dead.] So that is that. This time next year I will most likely have two new pads!


Nate Silver Of NYT ‘FiveThirtyEight’ (538) Notoriety Uses An ‘ASUS’ Laptop For His Political Predictions.


Anura Guruge, laughing, picture November 16, 2011.

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by Anura Guruge


On Sunday mornings, just before getting out of bed, as a registered ‘Sun Worshiper‘, I like to watch the intentionally Sun-centric CBS ‘Sunday Morning‘ show with its eclectic repertoire of ‘trivia’ and compelling graphics of the Sun.

This morning their lead story was about ‘Nate Silver‘ which was quite a ‘coinkidink’ for me because the last thing I did ‘this morning’ [i.e., 12:22 am] before turning my PC off was to visit Nate’s supposedly super-accurate ‘FiveThirtyEight‘ (538) election prediction site.

IF you are a political junkie (like me) you know Nate and his hard to believe predictive accuracy in the 2008 presidential election. Until last night I have, intentionally, ignored Nate’s prognostications. Most likely because I am into statistical analysis and computerized predictions I think that Nate’s uncanny success in 2008 was a once-in-a-lifetime FLUKE. I don’t think he has got it right this time around.

Click to access the CBS ‘Sunday Morning’ story.

Click to access Nate’s 2012 predictions, THOUGH I do not recommend it. He is nowhere near to being even close this time around. 2008 was a fluke.


There was, however, one thing in the CBS coverage that amused me. Nate (no doubt in collusion with the producers of the show) went to inordinate trouble to showcase the ASUS laptop he uses … or at least did in the context of this show.

I like ASUS. I am a big fan of ASUS. The motherboard of this, my workhorse, PC is ASUS.

Deanna and Devanee both have (relatively) new ASUS laptops — albeit, both refurbished from TigerDirect. Nate’s would be a much fancier, 4x times as expensive version.

I have found the refurbished ASUS at TigerDirect (and Amazon.com) to be exceptionally good value. Most people have no idea when I say ‘ASUS’ in the context of Laptops. They invariably think of Dell, HP, Gateway, Sony etc. Those are consumer brands. ASUS is a step up in terms of component quality.

We also now have two (2) Google Nexus 7 ‘pads’ [i.e., tablets], one each for the kids. One of the reasons I got the Nexus 7, other than its hard-to-resist $199 price tag, was that they are made by ASUS. So we are kind of an ASUS household.

Seeing Nate plugging ASUS just brought that home to me.

So IF you are looking for an INEXPENSIVE, good quality laptop, start by looking at the REFURBISHED ASUS at TigerDirect.

Click … to access TigerDirect.


The ‘Sunday Morning’ show started off with an account of the 1952 presidential election and the UNIVAC mainframe that correctly predicted the landslide result. They showed this picture. Wow. This predates ME by one year. But, I cut my teeth on comparable, but more powerful, mainframes — albeit IBM (though I did do a very short stint at Univac in 1979 and then did some extensive consulting for them in 1996).

1952 election prediction with a Univac with Walter Cronkite.

TDS Highspeed (Fiber) Internet Access In Alton — It REALLY Was The D-Link Router!

Anura Guruge, laughing, picture November 16, 2011.

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by Anura Guruge


Prior related posts:
1/ Internet Bandwidth Issues With My TDS Broadband Access
Aug. 28, 2012.

2/ Unless It Is A Dire Emergency Get Your Networking Cables Online; Update On My Internet Bandwidth Woes – Getting 2nd TDS Line!
Aug. 30, 2012.

Cisco Linksys EA3500

I am humbled, amazed and at the same time rather pleased. It really was the router! The D-Link DIR-655 that promised so much. Wow. I am still in a daze about that.

I have had broadband, high speed Internet access for about 12 years and wireless networking in the house for about 11 years. Though it got me nothing, though I can take credit for convincing the prestigious ‘The Margate‘ to offer Wi-Fi in 2003, I was an Wi-Fi evangelist (as ever) ahead of my time. At home I tried to have the latest in Wi-Fi standards. So, I got the now de facto 802.11 n when it was still a draft standard and not supported on all devices. Hence my preference for D-Link. They liked bleeding-edge Wi-Fi technology too. Till last Thursday, September 6, 2012, I have only ever used (recommended and sold) D-Link routers. Whenever folks blamed Internet problems on my D-Link I was skeptical and until now they were always wrong.

When Union Tel. first installed my 10Mbps Fiber to the house we had, from day one, short, very annoying, Internet drops. We would lose the Internet for about 40 seconds then get it back. It would happen about 3 times a day. As you can imagine, for the first 48 hours Union Tel. consistently blamed it on the (then quite new) D-Link DIR-655. But, I stood by my D-Link pointing out that I had used it for 2 years with Metrocast and never had a problem. Union Tel. had installed the Fiber on a Friday. That was a mistake. They were in a hurry, both technicians having the afternoon off. Those two, quite old, were very nice BUT if I ever see them within 100 yards of my TDS equipment I will call the police. Yes, they admitted that 10Mbps Fiber was new to them.

It took until Tuesday for Union Tel. to belly up that THEY had an issue and it was not the poor, maligned D-Link DIR-655. They came and gave us a Static IP address (rather than us having to use DHCP). Problem solved immediately and forever. The problem is that TDS does not offer Static IP to residential customers. So I have ‘issues’ each time I talk to TDS. They get very confused.

This time around, the amazingly competent (ex-Marine) Tim Barker, proved to me that it was the D-Link. I had to agree. Bandwidth fluctuated through the router. So, given that Tim and TDS like Linksys I bought a good Linksys.

Wow. Wow. Wow. What a difference. I can’t believe that we suffered for this long because the D-Link was dying. That was a lesson for me.

No I did not try upgrading the D-Link software. The software was upgraded about 18 months ago. Though I can’t attest to it this felt to me (and to Tim) as hardware degradation — and I realized that the D-Link was running hot, in what is a hot room (though we do run A/C in this room most of the Summer). Not sure, but that the problems started soon after Teischan got a Wi-Fi Google Nexus 7 pad seems suspicious.

My biggest takeaway from this sad experience is the need to keep the router COOL. I am going to build a special, ventilated shelf for it today — BECAUSE tomorrow we, actually TDS, is moving everything around.

Yes, we are still getting a 2nd Fiber line so that we will have a total of 25Mps (about 18Mbps guaranteed) to the house. I am done with routers for my main, work computer. This computer is getting plugged in directly to the wall (though yes, there is still a TDS Fiber router on the garage wall). At least I will not have to contend for bandwidth with the kids and Deanna — and the kids suck up bandwidth with their videos and games. I will keep you updated after the cut-over tomorrow.



Suffice to say that over the last 15 days I have had a huge amount of interactions with TDS, by phone and in person. TDS tries so hard to please. They dropped the ball once but recovered quite well. The local support during that time, all done by Tim Barker, has been beyond exemplary. I used to be the Customer Support manager for ITT UK. So, I remember a few things about customer support. Tim reminds me of the best of the best that used to work for me.

Anyway, I have learned two things about TDS and their Internet Fiber service from a couple of Little Birds that shared the scoop with me. Yes, TDS has had service issues with their Fiber BUT they think they are beyond that now. But, something to me vigilant about.

The second, and more serious, is that TDS, in Central NH, is basically out of Fiber capacity! No, it is not a Finer Optic cable shortage. They have plenty. It is a Central Office equipment shortage. They have run out of ports to plug-in new Fiber customers. They jumped through hoops last week to get us our 2nd Fiber and we only got it because TDS likes us. They have plenty of Copper, but the bandwidth you can get on Copper decreases with distance from the C.O. So they relented and we are getting Fiber and the fact that I spent 40 minutes on the phone with TDS and dashed off 4 e-mails definitely was a factor. But a heads up to others. You might not be able to get Fiber from TDS for a year or more! It is a supplier issue going back to Union Tel. TDS basically has to swap out the old equipment at the C.O. and install new. That costs a lot of money and requires huge amounts of coordination — and we in central NH are but country bumpkins who wouldn’t notice drop in bandwidth (and are loath to pay for bandwidth).

Just read in ‘Popular Mechanics’ today — compared to many countries in the world we in the U.S. have relatively slow Internet access. That kills me. It should really bother YOU too.