Tag Archives: updates

MetroCast Down In Alton (NH) For 56-Hours Following Blizzard Of 2017.

by Anura Guruge


I write this as one:

  1. Who regularly SINGS the praises of the MetroCast high speed Internet service; viz., Example 1Example 2 & Example 3.

  2. Who has been a MetroCast customer for 20 years.

  3.  Who was the ‘Customer Support Manager’ for ITT Business Systems (UK) & Northern Telecom Business Systems (UK).

  4.  One who in February 2015 filed a BBB Complaint against MetroCast — and prevailed.


Yes, we understand that the storm was disruptive and wreaked havoc.

My gripe is the LACK of communications and the sheer disregard for customer relations & the POOR lack of redundancy in network design.




That the Call Center was down for that long is not acceptable.

That it took SO LONG before they started posting updates on Facebook was not acceptable.

That the Facebook updates, to begin with, were so sporadic was unacceptable.

That the Facebook updates did NOT reflect reality and was indeed FAKE NEWS was unacceptable. I had firsthand experience of this. I finally managed to speak to a MetroCast rep. at 11:57pm on Thursday night; March 16, 2017. As usual he was VERY NICE. I told him that the latest Facebook update was saying that the Alton node had been activated. He told me, point blank, that that was NOT THE CASE! And the Facebook update had been made at least 30 minutes earlier.

Yes, I had my service back, at full bore (i.e., 150/160Mbps), 14 minutes later! Coincidence.

Not sure how many of YOU remember. BUT we had a similar MetroCast flap in February 2015.

MetroCast was NOT UPFRONT with us on that.

I ranted and railed … and filed a BBB complaint.

I know that heads rolled!

Not sure whether a VP should be held responsible for this. But, IF I was MetroCast NH’s Customer Support Manager I would have handed in my resignation this morning.

I am glad that I have my 150Mbps back.

I was NEVER without Internet — thanks to TDS.

I have BETTER REDUNDANCY at my house than MetroCast has in their network.

I have a separate 15Mbps TDS Internet connection just in case!

I am, as of right now, going ahead and getting a load-balancing router and UPGRADING TDS … {SMILE}



Related posts:
>> Search on ‘TDS’ & ‘MetroCast’ >>>>


by Anura Guruge


Fuji X Manual Focus Firmware Update June 9 — Needs More Work.

by Anura Guruge


As I posted June 13, I successfully installed Fuji’s June 9th firmware updates on my X-E2s and all three of my lenses. But I not currently convinced that it really has done much! I use manual focus quite a bit — I would guess more so than most. I use it with peaking (in this case set to ‘high red‘). I spend a lot of time tweaking the focus, using Manual Focus Zoom, and the Electronic View Finder (EVF). I am no stranger to focus peaking. Have been using it for nearly 2 years, on Sonys and Panasonics

Yes, of course, I get some spectacular results that even amaze me! No question. But I also get more disappointments than I think is warranted. Yes, again. I don’t expect every picture to be good BUT given the effort I put into MY manual focus I would have thought that my success rate would be higher. Yes, it could be me and my bad eyes. I know that. But I am using focus peaking and twiddle the focus until I get the most amount of peaking. At that point I expect the focus point to be in focus. But I find that it is not.

See picture below. I took it yesterday. I focused on the 3 flowers on the foreground using peaking. Probably spent a minute making sure that peaking said that the flowers were in focus. Then I get this. Notice that leaf behind is focused to the point that you can see the hairs. But I focus peaked on the flowers.

I am NOT convinced about Fuji focus!

I am renting a Fuji X-T1, from Lumoid, for a week — soon. (Order placed and confirmed.)

It is this concern about focus — which is paramount for me — that is making me curious about the Pentax K-70.



Related posts:
++++ Search ‘Fuji’ and/or ‘firmware’ for other posts
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Fujifilm X-E2s Anura Guruge cameraby Anura Guruge

Fuji June 9 Firmware Updates Successfully Installed On X-E2s, 35mm f/2, 18-55mm & 55-200mm f/3.5.

by Anura Guruge


Yes, as planned I waited until today, June 13, 2016 — 3 full days after the release — to do the update.

No problems. Very smooth. In total took less than 10 minutes for all 4 updates and I, intentionally, took it slow so as to avoid any ‘finger trouble’. I even gave the Fuji battery a quick ‘top up’ charge in between the body update and the lens updates!

Did the body, i.e., X-E2s, with just that update on the card.

Then I formatted the card, topped up the battery, and copied ALL 3 updates to the card at once. As I had read on a Fuji forum that was no problem. Camera effortlessly picked up the right update for each lens that was mounted. That saved quite a few steps and time. Lens updates, with the file size just 388KB, were quick. I think I could have had all 4 update (or more) on the card at the same time BUT I was willing to do the body separately.

Did the 55-200 zoom last. Then couldn’t resist taking some pictures, in my darkened study, at ISO 12,800 using manual focus. I will upload the images laters. It could be my imagination and WISHFUL thinking, BUT they seemed sharper!


Lens updates I succesfully installed.

June9Fujiupdatesuccess

Click to ENLARGE.


For the record here are images of each update.
SMILE.

I am always apprehensive about doing any update.
(Pictures taken with my Lenovo Android 10″ pad.)


XE2supdated102

Fujifilm X-E2s body –> 1.02.

Fuji55update

Fuji ‘kit’ 18-55mm f/2.8-4 R LM OIS –> 3.20.

Fuji35update

Fuji XF35mm f/2 R WR –> 1.01.

Fujizoomupdate

Fuji XF55-200mm f/3.5-4.8 R LM OIS –> 1.20.


Related posts:
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Fujifilm X-E2s Anura Guruge cameraby Anura Guruge

Fuji ‘X’ June 9 Firmware Updates — First Real Problem, 50-140 Lens.

by Anura Guruge


This looks bad. Kind of had the feeling that any problems would show up in ‘less used’ products, particularly lenses, and that seems to be the case here.

Scary. You feel so helpless. When this happens you are ‘DEAD IN THE WATER’.

Poster is now reflecting that MAYBE he should have waited ‘for the dust to settle’. I already decided to wait till Monday (rather than Sunday). SMILE.

As an ol’ programmer I consider this atrocious programming. Rather than displaying ‘Firmware Broken‘ at least have the decency to ROLL BACK the update, get the lens to a semi-operable state and say “Update failed. Reinstall previous Firmware Version’. But I, for 40 years, have NEVER considered the Japanese to be very good programmers! Think about it. What has Japan done on the SOFTWARE front? Google, Amazon, Facebook, Twitter … List goes on. Good with hardware.


From DPReview.com’sFujifilm X System/SLR Talk‘ Forum.

 

june9fujifwbroken111

Click to ENLARGE and read here. post/57898097 at the Forum (see above link).


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by Anura Guruge

Fuji June 9, 2016 X-Series Firmware Updates — No Real Issues 1st 24 Hours.

by Anura Guruge


>> >>  1st real issue surfaces on a lens update  << <<


As promised in the first post about this HUGE X-series firmware update I am monitoring forums and online news for reports of problems.

So far, viz. mid-night June 10, 2016, all seems well. Just two ‘problem’ posts and both seem, to some extent, ‘user error’. But still early days. I will continue to monitor. There is another thread, with a lot of posts, where people have successfully updated, but from what I can see none of them have had time to put the camera/lenses through their paces.


From DPReview.com’sFujifilm X System/SLR Talk‘ Forum.

june9fwproblems111

june9fwproblems222


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by Anura Guruge

Waiting 72-Hours Before I Apply Fuji June 9, 2016 Firmware To X-E2s & Lenses.

by Anura Guruge


fujijune9fwupdates

Click image to access COMPLETE table of all Fujifilm bodies and lenses with the LATEST Firmware dates and all the June 9, 2016 UPDATES — directly from fujifilm.com


There are updates to EVERYTHING I own from Fuji — the X-E2s body and all three lenses! And they are ALL to enhance manual focus accuracy a FLAW I had noticed ‘day 1’ three weeks ago.

I updated the Fuji X-E2s firmware from the original 1.0 to 1.01 the day I got it. So I kind of know the drill.

Fuji has had problems with prior FW updates. So I am going to let other braver, more intrepid owners checkout the updates first. I am already in monitor-mode on the Web and on forums. People have already updated. BUT, I will wait 72-hours. I am very cautious about ANY software update. I do not do my Windows updates for weeks if not months!

I will, of course, keep you posted.


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by Anura Guruge

Do YOU Realize That They Have Downloadable Software Updates For Digital Cameras — Definitely For Panasonic Lumix Cameras.

Anura Guruge, June 8, 2013.

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by
Anura Guruge


Related posts:
>> BE AWARE of Panasonic ZS20/19
>>
Dec. 10, 2013
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Search ‘Lumix’ and ‘Panasonic‘ for other posts >>>>


Deanna, quite rightly, is on the warpath about her Panasonic Lumix ZS19 and the sticking lens cover. Since we got this, the 3rd ZS20/ZS19, from Target — and Target is NOT Amazon — we can’t return it, as we would have been able with Amazon. This is why I buy most things from Amazon. Amazon rocks. Target sucks.

Since Deanna was beside herself, mad at heck with Target and Panasonic, I went looking for the Panasonic Web support site.

Panasonic Web & telephone support is a JOKE.

Ask Deanna. This is a shame. We like Panasonic. We have 3 Panasonic cameras and I just bought my 2nd Panasonic multi-handset telephone system.

Anyway we only have one option with this damn ZS19. We have to return it to bloody Panasonic and they will refurbish it. I am going to sell it or give it away after that. I am going to get a better camera.

Anyhow ….

Software updates for cameras! Wow.

Well, it makes sense. In 2007 when I got my Philips 47″ flat screen I HAD TO update the software, monthly, for the first year. Without the 1st update the damn thing didn’t even work. That is when I found out I had to update the software to get it to work.

Never even occurred to me that a digital camera would require updates. Well now I know.

It is good and bad. Yes, if you can fix or improve a product with a software update then it should be done. But, what I worry about, as with the Philips TV, is that now we will start getting half-developed products where you have NO OPTION but to keep on downloading software, month after month, until they get it to work.

panasonicdownload

Kindle eBooks: Heads Up, Automatic Book Update Notifications & Downloads Not Working.



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by
Anura Guruge


≡ ≡ ≡ ≡ ≡ Check CATEGORY ‘Books‘ for other posts
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Given my propensity for typos I update all my books (e- & print) quite frequently. Being able to update freely is one of the big draws of eBooks.

Given that I have updated all my comet books in the last week, I noticed that I had not received any e-mails notifying me of the updates! Just to make sure that the books looks halfway decent on mobile device I always buy a copy of the book and have it downloaded into one of our Google Nexus 7 (Android) Pads. This way I get to see what customers get to see.

So I contacted Kindle support last night. They know me. We ‘chat’ often. They responded this morning. Yes, they are having issues BUT are working on fixing them — though they don’t have a timescale.

They are willing to manually e-mail all those that have bought my ebooks! That is pretty impressive — though in my case we are not talking thousands of sales.

So just a heads up since this is a topic that is not adequately covered on the Web. Thanks.

Please Visit My ‘Comet ISON’ Specific Blog For Future News & Updates On C/2012 S1 (ISON). Thank You.

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by
Anura Guruge


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I Went From FireFox 16.0.1 to FireFox 18.0.1; Missed 16.0.2 & All of 17. Recommend That You Disable Automatic Updates.

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by
Anura Guruge


Some Related posts:
>> Now A FireFox 16.0.2 … — Oct. 27, 2012.
>> New Delicious Add-On For FireFox 16.0.1 — Oct. 22, 2012.


FF1801

Click to ENLARGE.

Click to ENLARGE.


As I have stated before, FireFox and I go back a long, long time. I have stuck with it through thick and thin, though late they are beginning to finally get under my skin.

FireFox 16.0.1 with its issues wasn’t the last straw, but it is getting close.

I refused to update to 16.0.2. I had disabled automatic updates. I show you how to do that. Just go to FireFox >>> Tools >>> Options >>> Advanced and select the Update tab. See above.

To be fair, I had it first set to ‘Check for Updates’. Their prompts became annoying, PLUS I realized that they, quite unnecessarily and unbecomingly, try to TRICK YOU. They give you to buttons: ‘Ask Later’ and ‘Update’. You have to hit one to proceed. It is easy enough to hit the wrong one … and then it is TOO LATE. You can’t stop a FireFox update. Yes, I think if you look hard enough you can find a link at FireFox that enables you to revert back to previous versions. Too much hassle. So, I have totally disabled updates.

This actually is my de facto mode for everything; including Windows Updates. Yes, I admit it. I have the discipline and the motivation. With Windows Updates, once a month, around mid-month, I go and manually check. I also Google to make sure that there are no rogue updates. I also check the list before I agree to the update. I hide ones that don’t make sense or are unnecessary.

Same with FireFox. I was willing to take a calculated risk. I don’t surf for porn. Though I visit over 100 different sites a day, most are respectable. I have PAID Avast and Windows 7. So, I will take a risk.

I disabled the Java Plug-In because of all that flap about Java security. Big mistake for ME. With my work on asteroids I spend a lot of time on NASA and JPL Websites. Suffice to say they have a lot of Java applications, some extremely neat. So, yesterday I had to reinstall the Java Plug-In, which meant reinstalling Java — and REMOVING JavaFX. You don’t need JavaFX. Remove it from the Control Panel. I had to get 18.0.1 to get the Plug-In to work. Hence the update. My backup Windows 7 machine has FireFox 14! Java works fine on that.